Head of Micro Business Segment

Join our team as a Head of Micro Business Segment and help drive the growth of the micro business segment through product development, process improvement, and data-driven decision-making.

Your responsibilities:

• Analyze portfolio performance, client needs, and market trends to identify growth opportunities.
• Develop and optimize products, services, and client journeys for micro business clients.
• Improve processes and implement solutions that enhance efficiency and customer experience.
• Monitor key business indicators and provide recommendations for continuous improvement.
• Collaborate with sales, risk, operations, marketing, and IT teams to successfully deliver initiatives.

What we are looking for:

• Experience in microfinance
• Strong analytical and problem-solving skills.
• Good understanding of financial products and customer needs.
• Excellent communication and collaboration skills.
• Above average knowledge of English

What will help you succeed:

• Client-focused mindset.
• Initiative and ownership.
• Interest in innovation, digitalization, and continuous improvement

The Bank processes personal data in accordance with the provisions of Law No. 195/2024 on Personal Data Protection.