Reefer dispatcher (Dispecer în transporturi)

Route One Group is a technology-driven conglomerate dedicated to revolutionizing the trucking and transportation industry through innovative digital solutions. With over 10 years of experience in the American market and a strong presence in Chisinau, we provide a comprehensive range of services, including IT solutions, mobile applications, cutting-edge navigation systems, dispatching, logistics, freight, and vehicle transportation. A resident of Moldova’s IT Park and located in a modern building with premium amenities and a central location, we operate with high standards and best practices.

Objective:

The main purpose of a truck dispatcher is to efficiently coordinate the movement of trucks and shipments. The core objective revolves around ensuring timely deliveries, optimizing routes, managing resources effectively, and maintaining clear communication between drivers, customers, team members and departments.

Schedule: 3 PM - 12 AM

Duties:

• Scheduling and Routing: Determining the most efficient routes for deliveries based on factors like distance, traffic conditions, and delivery deadlines.
• Load Planning: Assigning appropriate shipments to trucks, considering factors such as weight capacity, size, and delivery schedules.
• Communication: Maintaining regular contact with drivers to provide updates, instructions, and address any issues that may arise during transit.
• Problem-solving: Resolving any logistical challenges or unexpected delays that may occur during transportation, such as unplanned transit or pick-up/delivery issues.
• Customer Service: Addressing customer inquiries, concerns, and requests related to shipments, delivery schedules, and any other logistics-related matters.
• Documentation: Ensuring all necessary paperwork is properly completed and filed.
• Compliance: Ensuring that drivers adhere to all relevant safety regulations, including hours-of-service regulations and proper load securement.
• Tracking and Monitoring: Utilizing tracking systems and software to monitor the progress of shipments and provide real-time updates to customers and stakeholders.

Required competencies:

• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Punctual and reliable
• Proficient in Microsoft Office Suite and Google Workspace
• Knowledge of English (B2-C1).

Only selected candidates will be contacted for the interview.

*By submitting your CV and application, you consent to:

• Processing of your personal data for recruitment in line with Data Protection Laws in Moldova.
• Background verification checks and lawful pre-employment screenings.

Your data is confidential, stored securely, and processed solely for recruiting purposes.

For more information, please read our Privacy Notice for Potential Candidates (Notă de informare pentru potențiali candidați) https://sites.google.com/routeonegroup.com/data-drive-nota-informare-cand?usp=sharing